Privacy Policy

Information We Collect

At KoadGalax, we collect information to provide you with exceptional Unreal Engine programming education and personalized learning experiences. The data we gather falls into several categories, each serving specific purposes in delivering our services.

How We Use Your Information

Your information enables us to create tailored learning experiences and continuously improve our educational platform. We analyze learning patterns to identify areas where students might need additional support or to enhance our curriculum content.

We use your data to send course updates, new content notifications, and important announcements about our services. This includes technical updates about Unreal Engine developments that might impact your learning journey. Additionally, we may use aggregated, anonymized data to understand broader trends in programming education and platform usage.

Your progress data helps us recommend relevant courses and learning paths. We believe personalized education leads to better outcomes, so we analyze your engagement patterns to suggest next steps in your Unreal Engine programming journey.

Data Storage and Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data transmission occurs through encrypted channels, and we regularly update our security protocols to address emerging threats.

Your information is stored on secure servers located in the United Kingdom and European Union, ensuring compliance with stringent data protection standards. We maintain backup systems to prevent data loss while ensuring these backups receive the same security protections as primary data storage.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable legal obligations. Educational progress data may be retained longer to support your continued learning journey and to maintain course completion records.

Information Sharing and Third Parties

KoadGalax does not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service providers who assist in operating our platform, conducting business operations, or providing services to you, provided these parties agree to maintain confidentiality.

We work with payment processors to handle course purchases securely. These providers receive only the information necessary to process transactions and are bound by strict confidentiality agreements. We may also share information with analytics providers to understand platform usage and improve user experience.

In rare circumstances, we may disclose information if required by law, court order, or to protect the rights, property, or safety of KoadGalax, our users, or others. We will notify affected users when legally permissible to do so.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small data files help us remember your preferences, maintain your login session, and understand how you interact with our content.

Essential cookies are necessary for basic platform functionality and cannot be disabled. Analytics cookies help us understand user behavior and improve our services. You can control non-essential cookies through your browser settings, though this may limit some platform features.

We also use tracking pixels and similar technologies in emails to understand engagement with our communications. This helps us improve our messaging and ensure we're providing valuable updates about your courses and programming topics.

International Data Transfers

While our primary data processing occurs within the United Kingdom and European Union, some of our service providers may process data internationally. We ensure all such transfers comply with applicable data protection laws and include appropriate safeguards.

Any international transfers are governed by standard contractual clauses or other approved mechanisms that provide adequate protection for your personal data. We regularly review these arrangements to ensure they meet evolving regulatory requirements.

Children's Privacy

Our services are designed for users aged 16 and older. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately. We encourage parents to monitor their children's online activities and educate them about safe internet practices.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify users through email or prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy updates indicates acceptance of the revised terms. For significant changes that require explicit consent, we will obtain your agreement before implementing new practices.